| Version 4 (modified by johnbywater, 5 months ago) |
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Licenses Service Level Agreement v2.0
agreed expectations for the measurable levels of service a provider must achieve and terms of use that a customer must comply with
Purpose
The purpose of this SLA is to establish expectations for the LicensesService.
Start and End Dates
- 15th March 2010 - 7th March 2011
