Version 5 (modified by johnbywater, 5 months ago)

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Licenses Service Level Agreement v2.0

agreed expectations for the measurable levels of service a provider must achieve and terms of use that a customer must comply with

Purpose

To establish expectations of capabilities and terms of use for the LicensesService.

Start and End Dates

  • 15th March 2010 - 7th March 2011

Specification of Service